OzTiVo mothership has wrong TV guide data

The TV guide data for OzTiVo is (since October 2017) separated into Series 3 (HD, HD XL, sold in Australia 2008-2012) guide data on hd.oztivo.net and Series 1 (before 2008) guide data on www.oztivo.net. It is planned to merge these in 2018.

See S3MyTiVoHasWrongGuideData to check whether the problem is on your TiVo.

Updating TV Guide data

You can check the OzTivo TV Guide Data by going to https://hd.oztivo.net/tivo-bin/tvguide.pl.

The username and password is the same as for this TWiki (hd.ozitvo.net) but you may need to also access allowed for your username if you registered for TWiki after October 2017. There are a few people including David Keegel who can grant access for Australians; or if necessary you can ask on oztivo forums. If the S3 TV guide web interface shows the same thing as your TiVo, then you are looking at the right topic.

There are some instructions on how to Correct A Program In The TiVo Guide if you notice some program information which is outdated (or wrong).

If you are interested, David Keegel can organise for you to get a list of differences between older guide data and newer guide data in a particular region/city (for cases when broadcasters change what they have listed in their TV guide a couple of days before it is due to be shown). Let David know your email address (which will automatically receive that list of guide differences), which region/city you are interested in, and if you have a preference what time of day you would like to receive the email each day. Once you get the emails you can update as much or as little as you like. For example, you may not bother to do updates where there are a number of programs shifted by one minute, especially if it is not on a main channel. You might choose not to bother with updates to stations like racing.com. (You can/must ignore any differences for shopping channels like Extra, TVSN, Gold because we don't have guide data for shopping channels in S3 OzTiVo.)

The format of the emails has a short heading with the date the guide data is for (when it would be showing) and the region. Then for each set of differences for a channel, there are two sub-heading lines showing the name of the channel, with a --- prefix for the old data and the date/time it was collected, and a +++ prefix for the new data with the date/time it was collected, and a line starting @@ which you can ignore. Then follow lines of data with a   (space) prefix if the line is unchanged, a - (minus) prefix if the line is in old data but not new data, or a + (plus) prefix if the line is in new data but not old data. A few unchanged lines are included before and after actual differences, to give context.

The Time and Duration fields are displayed in the format SSSS (HH:MM) where SSSS is a number of seconds (past midnight for starting Time, or elapsed seconds for Duration) and HH:MM is the equivalent in hours and minutes (using a 24-hour clock). While this email with difference information may sound rather complicated, it is usually fairly easy to understand if you look at the email and have a rough idea what is going on.

Unsupported Channels

OzTiVo does not carry guide data for channels/stations in Australia which are predominantly:

  • Radio (audio only) - eg: SBS Radio 1/2/3, SBS Ararbic 24, ABC Jazz, Double J
  • Shopping - eg: Aspire, Extra, ishoptv, TVSN, SpreeTV, WINGOLD
  • Religious - eg: SBN

These channels will appear on your TiVo with To Be Announced instead of any guide data. There is no point in reporting that you don't get guide data for those channels, because you are not supposed to.


Note: New Zealand S3 guide data is generated in a different way which is not covered here.

FIXME: insert more details here.

There are some private notes for series 3 guide admins (those few with direct database access) at S3GuideAdminNotes.

-- David Keegel - 2017-11-14


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Topic revision: r6 - 2018-03-19 - DavidKeegel
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